A team ready to give your gaming club the support it actually needs.
02 / Technical support
Technical support
for a gaming club
We handle technical failures, keep systems running and get the infrastructure ready for launch.
- 01
24/7 support
Round-the-clock help so your business never stops.
- continuous care for the club
- help when something breaks
- keeping systems in working order
- monitoring the club's systems
- 02
Instant response
Immediate support for any technical failure.
- response to an urgent problem
- getting everything back to normal
- help for the club administrator
- 03
Full IT support
Complete technical solutions shaped around your business.
- hybrid and diskless systems
- working with TrueNAS
- configuring club management software
- 04
Opening a club
Everything you need to launch your club successfully.
- choosing and buying hardware
- setting up club management software
- preparing the network
03 / Support pricing
Simple pricing
without extra plans
One support format. The monthly price per computer depends only on the size of the club.
- 24/7 technical support for the club
- help with game and club software
- server and network infrastructure upkeep
- resolving technical incidents
Price per PC per month
$
For clubs with fewer than 30 computers
Your number of computers
24 PCs × 7 $ = $ per month
04 / Years in the industry
Scale
and geography
From day-to-day support to opening a club from scratch.
- 5years working with clubs
- 57clubs on ongoing support
- 1675computers under support
- 30cities on the map
05 / Solutions and infrastructure
One technical stack
from the network to the gaming station
Beyond support, we take on the network, boot and storage, club software, games, hardware and custom solutions for your club.
01 / 06
Network and MikroTik
We design and configure the club's network - from basic routing to segmentation, traffic control and dependable internal services.
- gaming club network setup
- routing and segmentation
- traffic control and prioritisation
- network prepared for game and internal services
02 / 06
Boot and storage
We set up the club's boot and storage: CCBoot, diskless and hybrid systems, TrueNAS, server disks and images.
- CCBoot and diskless boot
- hybrid systems
- TrueNAS and image storage
- server disks
03 / 06
Club software and management
We configure, maintain and connect the software systems a gaming club runs on every day.
- gaming club management systems
- in-house accounting and reports
- setup and updates for the software you use
- software system integration
Gaming club softwareiCafeCloudGizmoSENETLANGAMESmartShellIZIand more
Club management systemsTrueNASCCBootCCDiskCCU
04 / 06
Games and launchers
We install and update games, fix launcher problems and restore access to unavailable games.
- game installation and daily updates
- launcher troubleshooting
- access restored through tunneling
05 / 06
Hardware sourcing and purchase
We help assemble the club's hardware without guesswork: servers, client machines, network gear, monitors and peripherals chosen for the actual workload.
- server hardware
- client gaming stations
- monitors and peripherals
- network gear and component compatibility
06 / 06
Custom solutions for the club
We build extra tooling around a specific club's real tasks - automation, integrations, utilities and non-standard workflows.
- automating routine work
- integrations between the systems you use
- in-house utilities
- solutions for non-standard club tasks
Need technical support
for a gaming club?
Tell us what your club needs and we'll suggest where to start.
06 / Reviews
What club owners
say about us
We've worked with TechResQ for a year now: precise, fast and to the point. The ideal partner for a club.
TechResQ fix problems quickly and, more importantly, they understand what a gaming club needs.
Dependable people. What stood out is how much simpler they made running the club: everything just works.
Excellent service. Thanks to TechResQ our club moved to a fully automated system.
Working with TechResQ was the best decision for our club. Support is always reachable and helps with anything.
TechResQ aren't just support - they're real partners you can trust with the club's infrastructure.
07 / What we build
What we built ourselves
and who we work with
Our own club-management system and a partner account-rental service - we install both in the clubs we support.
Built in-house
A hybrid club management system: one server, one system snapshot and the whole floor in one panel.
- System snapshots and rollback
- Hybrid game disk
- Every PC at a glance
Ask about Hybrid
For clubs on our support
Partner project
Game account rental for gaming clubs: a shared account pool on the club server - you pay only for rental.
- Rent from one minute
- Income from your accounts
- 24/7 support
08 / FAQ
The short
answers
What does technical support include?+
Round-the-clock support and monitoring of the club, help with technical failures, keeping systems in working order, daily game updates, launcher troubleshooting and work with club software.
How much does support cost?+
$7 per computer per month for clubs with fewer than 30 computers, and $6.5 for clubs with 30 or more. There are no other plans - price depends only on club size.
How do I pay for a license?+
Through a separate payment service at pay.techresq.ru. We pay and renew CCBoot, iCafeCloud, CCDisk and CCBootCloudX licenses and maintain them within your plan.
Do you help with opening a club?+
Yes. We choose and buy the hardware, set up club management software and get the network ready for launch.
Which software do you work with?+
Gaming club software: iCafeCloud, Gizmo, SENET, LANGAME, SmartShell, IZI and more. Club management systems: TrueNAS, CCBoot, CCDisk, CCU. Plus hybrid and diskless systems and MikroTik network equipment.
What if a game is unavailable or a launcher won't start?+
Message us on Telegram. We'll sort out the launcher and the network, and if a game is unavailable we'll restore access to it via tunnelling.
How do we get started?+
Message us on Telegram and describe the club briefly: how many computers, which software you use and what hurts right now. We'll suggest where to start.
09 / Contacts
Tell us about
your club
We'll reply and point you in the right direction, even if you're only looking around for now.